Frequently Asked Questions

GateScope is a Product Research & Scouting tool. We help you research products before you list by checking your account’s ASIN listing eligibility (gating) in bulk (via CSV/Excel upload, category scans, or our predefined ASIN lists). We do not create or edit listings. You get clean, exportable results (see Scans & Results) and, where available, one-click links to request approval.

GateScope checks whether your Amazon seller account is eligible to list specific ASINs (category, brand, and other restrictions). You upload ASINs or choose categories, we run eligibility checks via Amazon's official APIs, and you get a clean file showing where you’re gated or good to go. Depending on the product you choose, you may find products you're eligible to sell that you weren't aware of.

No. GateScope doesn’t submit ungating applications or appeals. We save you days (even weeks) of manual checks by automating the process of checking if you're eligible to sell a product.

No. GateScope is read-only for eligibility checks. We do not edit, create, or delete your listings, nor do we place orders or change settings.

We primarily support the US marketplace (Amazon.com). If you need a different marketplace, please contact us so we can prioritize it.

GateScope uses Amazon’s official Selling Partner API with your permission, but we are an independent service and not affiliated with or endorsed by Amazon.

Click the Connect/Grant Access button in your dashboard. You’ll be redirected to Amazon to sign in and approve read-only permissions. After approval, you’ll return to GateScope and can start scans immediately.

Only the minimum read-only scopes required to check listing eligibility and retrieve basic catalog info where applicable. We never ask for your Amazon password and we do not manage your inventory, pricing, or orders.

Yes. You can disconnect from your GateScope dashboard, and you can also revoke the app in Seller Central under Apps & Services. Once revoked, GateScope can’t run eligibility checks for your account.

Yes. A Professional Seller's Account is required to check your eligibility to sell a product using GateScope.

Ungated means your account is eligible to list the ASIN. Gated or Approval required means you must request approval (often for the brand, category, or product type) before listing.

All files include ASIN and your eligibility status. Depending on the product you purchase, files may also include helpful context such as category, BSR, price, and number of sellers. For Upload CSV/Excel purchases, we omit the extra market data columns to keep your custom upload simple and fast.

Results reflect your account’s eligibility at the time we check. Amazon can change gating requirements, so eligibility may change later. If in doubt, re-run a check closer to when you plan to list.

Speed depends on your list size and Amazon API throttling. We queue requests, respect rate limits, and automatically retry throttled calls. Small uploads may complete in minutes; larger lists can take longer.

We deliver a clean list of 7,500 checked ASINs. If Amazon rate-limits live requests during your scan, we automatically check additional ASINs behind the scenes to ensure your file includes the full 7,500 results.

Yes. Our eligibility checks surface whether restrictions are driven by brand, category, or other listing requirements where Amazon exposes that information.

We check eligibility at the ASIN level submitted. Variations often share similar requirements, but eligibility can differ per child ASIN. If variations matter for your case, include the specific child ASINs you plan to list.

Absolutely. We accept CSV or Excel files with a single ASIN column. Keep one ASIN per row. You can download a simple template here: ASIN CSV template.

Duplicates are de-duplicated automatically in processing. Invalid ASINs will be flagged so you can correct them.

Go to Files in your dashboard. Each purchase shows its generated results. You can view or download them there.

To keep uploads simple, we do not add extra market data columns such as Number of Sellers, Price, Best Seller Rank, or Category to the final file.

When you buy a category scan, you’ll select a number of categories (e.g., 1, 3, 5 depending on your plan). We assemble a fresh set of ASINs from those categories and check your eligibility for each one.

We source category ASINs using a rotating keyword approach and periodic refreshes to keep the lists current and diverse. Over time, this improves variety and reduces duplicates.

If you have specific needs (e.g., exclude Hazmat or Apparel), contact us. We’ll do our best to accommodate within technical limits.

We refresh category sources weekly.

Pricing depends on the product you choose (e.g., Upload CSV/Excel vs. Category Scans) and the allowed size/complexity. See Prices for current options.

Yes. After successful payment, we generate an order record in your dashboard where you can view order details and receipts.

You can always purchase additional scans or different products later.

Yes, each product has practical limits (number of ASINs, categories, or file size). If you have a very large list, contact us for a tailored option.

We queue work, respect rate limits, and automatically retry throttled requests. If Amazon has an extended outage, we resume as soon as service returns.

We can’t guarantee ungated outcomes. GateScope reports your account’s eligibility at the time of the check; final approval decisions always rest with Amazon.

Because we deliver digital work and API usage begins immediately, refunds are limited. If a scan fails due to an issue on our side, we’ll re-run it or credit you. If you need help understanding results, please contact us. For more details about our refund policy read our Terms of Service.

We use industry-standard encryption for tokens at rest and in transit. Sensitive operations (e.g., login, token refresh, file downloads) are role-restricted and auditable. We never store your Amazon password.

GateScope focuses on eligibility checks. We do not pull order-level customer PII for this service. Any operational logs avoid sensitive content.

Only you (and anyone you share your account with). Team access features may be added in the future; until then, keep your login private.

Make sure your order shows Paid in your dashboard, and that you’ve uploaded a file or selected categories. If everything looks good, try disconnecting/reconnecting access. Still stuck? Contact us with your order number.

Ensure the file has a single header named ASIN and one ASIN per row. If needed, use our CSV template.

Check your Orders page to confirm status, then view the Files page for completed results. Large jobs can take longer. If you think your job is stuck, reach out and we’ll investigate.

Email us at help@gatescope.io or use the contact form. We aim to reply within one business day.